Legal notice
This Legal Notice governs the use of the CLOUDSTEP website and all related services. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms set forth in this Legal Notice. Please read this document carefully before using our Services.
1. COMPANY INFORMATION
CLOUDSTEP is a legally operating commercial entity conducting business under the laws of the United States of America. All business activities, transactions, and communications are conducted in full compliance with applicable federal and state regulations.
- Trade Name: CLOUDSTEP
- Business Type: Online Retail — Footwear
- Official Contact Email: Info@cloudstep.com
- Business Hours: Monday through Friday, 9:00 AM to 6:00 PM (Eastern Time)
2. WEBSITE OWNERSHIP
The CLOUDSTEP website, including all of its content, structure, design, source code, and underlying technology, is the exclusive property of CLOUDSTEP. All rights not expressly granted herein are reserved. Unauthorized use, reproduction, or distribution of any part of this Website is strictly prohibited and may result in civil and/or criminal liability under applicable U.S. and international law.
3. INTELLECTUAL PROPERTY
3.1 Trademarks & Brand Identity
The CLOUDSTEP name, logo, brand identity, slogans, and all associated marks are proprietary trademarks of CLOUDSTEP. These marks may not be used, reproduced, modified, or distributed in any form without the prior express written consent of CLOUDSTEP. Any unauthorized use of our trademarks constitutes trademark infringement and will be subject to legal action.
3.2 Copyrighted Content
All content published on the CLOUDSTEP Website, including but not limited to text, graphics, photographs, product images, videos, icons, user interface elements, and software, is protected under the United States Copyright Act (17 U.S.C. § 101 et seq.) and applicable international copyright conventions. No content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any manner without prior written authorization from CLOUDSTEP.
3.3 Third-Party Intellectual Property
Certain product names, logos, and brand identities displayed on our Website belong to their respective manufacturers and rights holders. CLOUDSTEP does not claim ownership over third-party intellectual property and references such marks solely for the purpose of product identification and description.
4. LIMITED LICENSE TO USE
CLOUDSTEP grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use our Website solely for lawful personal and non-commercial shopping purposes. This license does not include the right to:
- Reproduce, duplicate, copy, sell, or exploit any portion of the Website or its content;
- Use data mining, robots, scrapers, or similar automated data extraction tools;
- Frame or mirror any part of the Website without prior written authorization;
- Modify, adapt, or create derivative works based on any Website content;
- Use our Website or its content for any commercial purpose without express written consent from CLOUDSTEP.
Any breach of this limited license will result in its immediate revocation and may subject the infringing party to legal liability.
5. DISCLAIMER OF WARRANTIES
THE CLOUDSTEP WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THEREIN ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLOUDSTEP EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
- WARRANTIES OF TITLE OR NON-INFRINGEMENT;
- WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE OF ERRORS OR VIRUSES;
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
CLOUDSTEP DOES NOT WARRANT THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.
6. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE U.S. LAW, CLOUDSTEP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
- PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OUR SERVICES;
- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
- ANY OTHER MATTER RELATING TO THE USE OF OR INABILITY TO USE OUR WEBSITE OR SERVICES.
IN NO EVENT SHALL CLOUDSTEP'S TOTAL CUMULATIVE LIABILITY TO ANY INDIVIDUAL CUSTOMER EXCEED THE TOTAL AMOUNT PAID BY THAT CUSTOMER TO CLOUDSTEP IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.
7. INDEMNIFICATION
You agree to fully indemnify, defend, and hold harmless CLOUDSTEP and its officers, directors, shareholders, employees, agents, licensors, and affiliates from and against any and all claims, demands, actions, liabilities, losses, costs, damages, and expenses, including reasonable attorneys' fees and court costs, arising out of or in connection with:
- Your access to or use of our Website or Services;
- Your violation of these Terms or any applicable law or regulation;
- Your infringement of any third-party rights, including intellectual property rights;
- Any content, data, or information you submit, post, or transmit through our platform;
- Any fraudulent, negligent, or wrongful conduct on your part.
This indemnification obligation shall survive the termination of your use of our Services.
8. EXTERNAL LINKS
Our Website may contain links to third-party websites for informational or reference purposes only. These links do not constitute an endorsement, sponsorship, or recommendation by CLOUDSTEP of any third-party website, product, or service. CLOUDSTEP has no control over the content, privacy practices, or policies of third-party websites and accepts no responsibility or liability for any loss or damage that may arise from your use of such websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
9. PROHIBITED USES
You agree not to use the CLOUDSTEP Website or Services for any of the following purposes:
- Any unlawful activity or purpose prohibited by applicable federal, state, or local law;
- Attempting to gain unauthorized access to any part of our systems, networks, or databases;
- Transmitting any unsolicited or unauthorized advertising, promotional materials, or spam;
- Introducing viruses, malware, trojans, ransomware, or any other malicious or harmful code;
- Impersonating CLOUDSTEP, its employees, or any other person or entity;
- Collecting or harvesting any personally identifiable information from our Website;
- Engaging in any conduct that could damage, disable, overburden, or impair our Website or servers;
- Using our platform to facilitate any fraudulent transaction or commercial scheme.
Violations of this section may result in immediate account suspension, legal referral, and civil or criminal prosecution under applicable U.S. law.
10. GOVERNING LAW
This Legal Notice and all matters arising out of or relating to your use of the CLOUDSTEP Website shall be governed by and construed in accordance with the laws of the United States of America and the laws of the State of Delaware, without giving effect to any conflict of law principles. You hereby consent to the exclusive jurisdiction of the federal and state courts located in the State of Delaware for the resolution of any dispute not subject to arbitration under our Terms of Service.
11. DISPUTE RESOLUTION
11.1 Informal Resolution
Before initiating any formal legal proceeding, you agree to contact CLOUDSTEP at Info@cloudstep.com and make a sincere good faith effort to resolve the dispute informally. CLOUDSTEP will endeavor to respond to your concern within 10 business days of receipt.
11.2 Binding Arbitration
If the dispute cannot be resolved informally within 30 calendar days, both parties agree to submit the matter to final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. Arbitration shall be conducted on an individual basis only. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration proceeding against CLOUDSTEP.
11.3 Equitable Relief
Notwithstanding the foregoing, CLOUDSTEP reserves the right to seek injunctive relief, specific performance, or other equitable remedies in any court of competent jurisdiction to prevent or restrain actual or threatened infringement of its intellectual property rights or unauthorized use of its Services, without the requirement to post bond or other security.
12. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE
CLOUDSTEP respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe that any content on our Website infringes upon your copyright, please submit a written DMCA takedown notice to Info@cloudstep.com with the subject line "DMCA Notice" including the following information:
- A description of the copyrighted work you claim has been infringed;
- The URL or specific location on our Website where the allegedly infringing material is located;
- Your full name, mailing address, telephone number, and email address;
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf;
- Your physical or electronic signature.
CLOUDSTEP will review all valid DMCA notices and take appropriate action in accordance with applicable law.
13. CHILDREN'S ONLINE PRIVACY
Our Website is not directed to children under the age of 13. CLOUDSTEP does not knowingly collect personal information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such information from our records. If you believe that a child under 13 has submitted personal information to CLOUDSTEP, please contact us immediately at Info@cloudstep.com in accordance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.
14. SEVERABILITY
If any provision of this Legal Notice is found to be invalid, unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable from the remaining provisions and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
15. ENTIRE AGREEMENT
This Legal Notice, together with CLOUDSTEP's Terms of Service, Return & Refund Policy, Shipping Policy, and Privacy Policy, constitutes the entire agreement between you and CLOUDSTEP with respect to your use of our Website and Services, and supersedes all prior or contemporaneous communications, representations, and agreements, whether oral or written.
16. MODIFICATIONS
CLOUDSTEP reserves the right to revise, update, or amend this Legal Notice at any time at its sole discretion. All changes will become effective immediately upon publication on our Website. Your continued access to or use of our Services following any modification constitutes your binding acceptance of the revised Legal Notice. We encourage you to review this page periodically.
17. CONTACT FOR LEGAL MATTERS
All legal notices, DMCA claims, compliance inquiries, and formal legal correspondence must be directed to:
- Email: Info@cloudstep.com
- Subject Line: "Legal Notice – [Brief Description of Matter]"
- Response Time: Within 10 business days
- Business Hours: Monday through Friday, 9:00 AM to 6:00 PM (Eastern Time)